FAQ
Frequently Asked Questions
What's the difference between a digital download and a physical print?
A digital download supplies files for you to print yourself; no physical item is shipped. A physical print is made to order and delivered to you. A frame is included only if the listing offers framing and you select that option.
What sizes are available?
Sizes and formats vary by design. Open the Etsy listing to see the available physical sizes, framing choices, or the file sizes and ratios included in a digital download.
When will my print arrive?
Use the delivery estimate on Etsy for your chosen item and delivery address. Production and delivery depend on the size, finish and destination. Please check the estimate before ordering for a specific date.
How do I buy a print?
Every print on this site links out to its listing on our Etsy shop, where you can choose your format and size and complete the purchase.
Can you draw something that isn't in the collections yet?
Yes — we take on custom commissions. Use the custom print request form and tell us what you'd like drawn, and we'll get back to you with what's possible.
I have a question about an order I've already placed.
Please message us directly through your Etsy order — it's the fastest way to reach us about an existing order.
Still have a question? Email us at lineworkstudiouk@gmail.com.